Employees / Training
Our trained collection & recovery staff with over "100 years " of collective experience is trained, certified and tested a minimum of twice a year. They are skilled in areas such as existing State and Federal regulations, Bankruptcy, legal action (filing suits, obtaining, judgments, garnishments, etc), financial counseling, credit reporting, commercial insurance, Medicare, Medicaid, Workers Comp, and skip tracing. All Collection staff members are thoroughly trained to comply with all HIPAA Regulations. These are not simply telephone solicitors but skilled professional collection/recovery specialists.
CBS Collections maintains the highest standards of technology available to the collection industry today. We utilize the most advanced computer hardware, software, and networking and tracking systems in the collection industry. These resources are provided by one of the premier collection technology leaders, Ontario Systems. We also use two of the most productive tools available to aid in the recovery of your money, digital electronic skip tracing equipment and automatic preductive dialers which increase personal contact as much as 10 times the normal rate.
Reports / Statistics
CBS Collections can provide a wide array of customer reports to enable you to monitor and track your account statistics.We provide the information you need,when you need it.